FAQ (Frequently Asked Questions)

1. What services does Limelight Payments offer?

Limelight Payments provides comprehensive merchant services, including credit and debit card processing, online payment solutions, a cash discount program, mobile payment options, and POS systems. We specialize in helping businesses reduce processing fees and enhance payment efficiency.

2. How does Consumer Pay (Cash Discount Program) work?

Our Cash Discount Program allows merchants to pass the credit card processing fees to their customers by applying a small service charge on all sales. Customers who pay with cash receive a discount, equivalent to the service charge, encouraging cash payments and helping merchants save on processing fees.

3. Is Consumer Pay (Cash Discount Program) legal?

Yes, our Cash Discount Program is fully compliant with all applicable laws and card network regulations. We provide merchants with the necessary signage and compliant equipment to ensure transparency and legality.

4. Can Limelight Payments integrate with my existing POS system?

In many cases, yes. Limelight Payments aims to offer versatile solutions that can integrate with a wide range of POS systems. Please contact us with your specific POS model, and our team will work with you to determine compatibility and integration solutions.

5. How fast is the setup process with Limelight Payments?

We pride ourselves on a quick and easy setup process. Most businesses can be up and running with our payment solutions within a few days, depending on the complexity of their systems and specific needs.

6. Do you offer support for setup and ongoing maintenance?

Absolutely! Limelight Payments offers one-on-one account management and 24/7 dedicated support for both setup and any ongoing maintenance or questions you may have. Our team is here to ensure your payment processing runs smoothly.

7. Are there any hidden fees with Limelight Payments?

Transparency is key to our service philosophy. We provide clear, upfront pricing without hidden fees. Any potential fees will be fully disclosed and explained during your account setup.

8. How can I apply for Limelight Payments merchant services?

Applying is easy! Simply visit our website and fill out the application form, or give us a call to speak directly with a representative who can guide you through the process.

9. What makes Limelight Payments different from other merchant service providers?

At Limelight Payments, we focus on personalized service and innovative solutions to help businesses save on processing fees and improve their payment systems. With our one-on-one account management and fast, easy setup, we ensure our clients receive the best support and technology tailored to their needs.

10. How can I contact Limelight Payments for more information?

For more information or to get started with our services, you can reach us through our website's contact form, email us at [email protected] or call our customer service line at 805-203-6606. Our team is ready to help with any questions or needs you might have.

11. What POS systems does Limelight Payments support?

At Limelight Payments, we understand that each business has unique needs, which is why we offer a diverse selection of POS systems to fit every type of operation. Our range includes industry leaders and innovative solutions, ensuring you find the perfect fit for your business. Here’s a snapshot of the POS systems we support:

• Clover: A versatile and user-friendly system suitable for businesses of all sizes, offering customizable options from mobile POS to full-service stations.

• PayAnywhere: Ideal for on-the-go or small businesses, PayAnywhere provides mobile and tablet solutions that are easy to use and integrate with your sales.

• Salido: Specially designed for the restaurant industry, Salido offers a comprehensive platform that manages everything from orders to inventory and analytics.

• Micros: A robust solution for the hospitality sector, Micros is renowned for its reliability and extensive features that cater to complex operational needs.

• HotSauce: Offers quick service and table service POS solutions tailored for the restaurant industry, emphasizing speed, efficiency, and customer satisfaction.

• And more: We continuously expand our offerings to include the latest and most efficient POS systems on the market. If you have a specific requirement, let us know, and we’ll find a solution that works for you.

12. Can Limelight Payments help me choose the right POS system?

Absolutely! Our team of experts is here to guide you through selecting the best POS system for your business. We consider your business size, industry, specific needs, and budget to recommend the most suitable options. With Limelight Payments, you’re not just getting a POS system; you’re getting a tailored payment solution designed to enhance your operations and save you money.

13. Is it difficult to switch to a new POS system with Limelight Payments?

Switching to a new POS system with us is straightforward. We prioritize making the transition as smooth as possible, with support from our technical team every step of the way. From installation to training your staff, we ensure you’re set up for success.