Clover POS equipment placement terms, made simple.
Eligible businesses can receive select Clover POS hardware at $0 upfront for use with their merchant processing account. You only pay the applicable shipping and setup fee. This page explains how the program works, what happens if service is discontinued, and how discounted equipment commitments are handled.
Clover® POS Equipment Placement Program
With our Clover® POS Equipment Placement Program, eligible businesses can receive select Clover POS hardware at $0 upfront, including full countertop systems like the Clover Station. You only pay shipping and setup. This program does not include Clover Kiosk.
What this program is
This program allows you to use professional-grade Clover equipment with your merchant account without the large initial hardware investment. The equipment is provided for use with your supported merchant processing account and remains property of the processor during the program.
- One Clover POS device is provided at no upfront hardware cost to eligible businesses.
- The equipment is provided for use with the merchant processing account approved under the program.
- The device remains the property of the processor during the program.
- Equipment must be returned if the merchant account is closed, terminated, or becomes inactive.
- A return shipping label will be provided for equipment return.
Applies to Clover Station Duo, Clover Station Solo, or Clover Mini.
Applies to Clover Flex, Clover Compact.
Fees and disclosures
- Shipping and setup fees are non-refundable after equipment has been shipped.
- An additional monthly hardware placement fee may apply based on the equipment and program selected.
- Any applicable monthly hardware placement fee will be disclosed prior to order submission.
- Program availability is subject to approval and eligibility.
Your responsibilities while using placed equipment.
The equipment is intended for normal commercial business use with the supported merchant account. Normal wear and tear is expected and acceptable.
Placed Clover equipment is intended for commercial business use and must be used exclusively with the supported merchant processing account.
The merchant is responsible for safeguarding equipment from loss, theft, or damage while it is in their possession.
The merchant is responsible for normal operating supplies, including paper, accessories, peripherals, and similar items.
The merchant is responsible for complying with PCI-DSS requirements and applicable card network rules.
What happens if the merchant account is closed.
If the merchant account is closed or terminated for any reason, the Clover POS equipment must be returned.
Return condition requirements
- All equipment, cables, power cords, and accessories must be included.
- Equipment must be returned in working condition, allowing for normal wear and tear.
- Failure to return the equipment within the required timeframe may result in a replacement fee based on the device model.
Important notes
These points are important for understanding the difference between equipment placement, discounted hardware, and standard equipment purchases.
- Equipment is not sold and does not transfer ownership under the placement program.
- Replacement fees vary by model and can be up to the full retail value of the equipment.
- Program availability is subject to approval and eligibility.
- Full terms are governed by the Merchant Agreement and Equipment Placement Addendum.
Discounted equipment and service commitment
In some cases, merchants may choose to purchase Clover POS equipment at a discounted upfront price rather than participate in the $0 Equipment Placement Program.
By accepting discounted pricing on hardware, the merchant agrees to maintain an active merchant processing account for a mutually agreed-upon service period.
If the merchant account is closed, terminated, or becomes inactive for any reason before the end of the agreed service period, we reserve the right to charge the difference between the discounted price paid and the full retail value of the equipment.
This ensures that the discounted hardware pricing, made possible through the processing relationship, is honored fairly.
Clover equipment placement questions
Clear answers about ownership, shipping fees, returns, and discounted equipment commitments.
Do I own the Clover equipment under the placement program?
No. The Clover equipment is placed for use with your supported merchant processing account. It is not sold, and ownership does not transfer under the placement program.
What Clover devices are included in the placement program?
Eligible devices may include Clover Station Duo, Clover Station Solo, Clover Mini, Clover Flex, Clover Compact. Program availability depends on approval, eligibility, and the equipment/program selected.
Is Clover Kiosk included?
No. The equipment placement program described on this page does not include Clover Kiosk.
What is the shipping and setup fee?
A one-time $99 shipping and setup fee applies to Clover Station Duo, Clover Station Solo, or Clover Mini. A one-time $35 shipping and setup fee applies to Clover Flex, Clover Compact.
Are shipping and setup fees refundable?
Shipping and setup fees are non-refundable after equipment has been shipped.
Can a monthly hardware placement fee apply?
Yes. An additional monthly hardware placement fee may apply based on the equipment and program selected.
What happens if I close or cancel my merchant account?
If the merchant account is closed or terminated for any reason, the placed Clover equipment must be returned. A prepaid return label will be emailed to the merchant.
How quickly does the equipment need to be returned?
Equipment must be returned within ten days of the return shipping label being issued.
What needs to be returned?
All equipment, cables, power cords, and accessories must be included. Equipment must be returned in working condition, allowing for normal wear and tear.
What if the equipment is not returned?
Failure to return the equipment within the required timeframe may result in a replacement fee based on the device model. Replacement fees vary by model and can be up to the full retail value.
How is discounted equipment different from equipment placement?
With discounted equipment, the merchant may purchase Clover POS hardware at a discounted upfront price instead of using the $0 Equipment Placement Program. The discounted pricing may require the merchant to maintain an active processing account for an agreed service period.
What happens if I accept discounted hardware but cancel early?
If the merchant account is closed, terminated, or becomes inactive before the end of the agreed service period, we reserve the right to charge the difference between the discounted price paid and the full retail value of the equipment.
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